ION™ SA500 Service Access Point

With its low price point and drop-in deployment model, the ION™ SA500 is the ideal choice for service providers that remotely service Customer Premise Equipment (CPE).

ION SA500 allows service providers to reduce the high cost of field service delivery, as well as leverage Network Operations Center (NOC) tools to deliver the latest patches and proactive monitoring services.  Service providers gain increased efficiencies, while customers (large and small) benefit from improved service levels.

The ION SA500 lets service providers deliver faster response to customers, while being more cost effective than ever before.

ION appliances include the new ISOS 2.0. Learn more.

  • Remote management & monitoring
  • Snap-in installation; automatically navigate complex enterprise IP addressing schemes
  • Add endpoints and features to match your service delivery model when you need them
  • Plug-and-play remote service delivery
  • Clientless access
  • Open architecture for easy integration
  • Management interface (IP)
  • Drop-in Deployment lengthens the lifespan of current products
  • Service providers may further increase efficiencies by using the ION SA500 to leverage centralized Network Operations Center (NOC) tools and engineering resources to remotely troubleshoot issues and quickly restore services

Secure Endpoint Connectivity

  • IP (logical) ports: 2

Isolated Management LAN

  • 100BaseT Ethernet (RJ45)

Administration / Management

  • Local: Aux port (300bps - 115.2Kbps
  • Remote: PRIISMS compliant
  • Disgnostic LEDs: Power, Activity, Services SSL VPN Status

Physical Description & Operating Environment

  • 6.25in W x 1.125in H x 6.25in D (15.9cm W x 2.5cm H x 15.9cm D)
  • Weight: 1.6lbs. (.73 kg)
  • Power: 100-240VAC 50/60 Hz
  • Operating Temperature: 32º to 113º F (0º to 45º C)
  • Storage Temperature: -4º to 140º F (-20º C to 60 º C)
  • Humidity: 10% to 90% non-condensing

Approvals & Certifications

  • FCC Part 15, Class A
  • EN55024, Class A
  • EN55024
  • UL E232655
  • ITE 55DB
  • CE


  • Table

Recent Events

January 31, 2018 (All day) - February 2, 2018 (All day)
New Orleans
United States
The communications technology landscape is changing daily. IAUG CONVERGE provides the maps and tools you need to navigate it all. IAUG is coming to The Colorado Convention Center for five days of education, networking and innovation. No other event provides a more comprehensive program around integration, managed services, cost management, BYOD, cloud and more.
June 19, 2017 - June 21, 2017
Baltimore Convention Center & Hilton Hotel
United States
The Information Assurance Symposium (IAS) will take place from 19th June to the 21st June 2017 at the Baltimore Convention Center & Hilton Hotel. IAS is the premier NSA information assurance event, providing an opportunity for guests to learn and network from cyber security professionals, subject matter experts and solution providers from throughout Government, industry and academia.